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    Frequently Asked Questions

    Products

    Are all our products genuine?

    Returns & Refunds

    What is our return and refund policies?

    Payments

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    Will there by any additional charges, VAT and/or additional taxes?

    Contact Us

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    Shipping & Delivery

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    Why my order is delayed (during holidays shopping season)?

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    Why do we ask for your ID?

    Cancellations

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    Solutionz Rewards Program

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    What's a rewards program?

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    Is there any minimum purchase to use Solutionz points?