We hope that you enjoyed your purchase. However, if you need to return an item we're here to help. Returns and refunds are accepted within 30 days from purchase date (there are exceptions to our return and refund policies).
Refunds will be credited in full amount (excluding shipping charges) and in the same form as the original payment type*.
*Payments made with debit/credit cards can have either the funds returned to the original card used or given as a store credit to place a new order.
*Payments made through PayPal can have either the funds returned to your PayPal account or given as a store credit to place a new order.
*Payments made through Cash on Delivery (if applicable) can have a store credit for the same value of the returned item(s) to use on your next order.
*Please note that some beauty, grooming, and hair care products are not eligible for return or exchange (no refunds).
Fragrances and home scents can NOT be returned or exchanged under any circumstances due to international aviation restrictions. Therefore, we cannot refund fragrances and home scents purchases.
Items must be retuned in the original condition in which they were received in order to receive a refund.
To receive a refund, Items must be unopened and unused.
Returns and refunds can only be made once authorized by our support team.
Please contact us at email@example.com before returning any item so we can inform you where to send the item(s) and how to arrange the refund.