Orders delivered within:
- Kuwait: 5-10 business days
- Saudi Arabia, United Arab Emirates, Qatar, Oman, and Bahrain: 5-12 business days
- Free shipping over $65
- Available for all orders
- No delivery on weekends (except Kuwait)
- No delivery on holidays/public holidays
- *Please note that there is a $7.99 shipping fee for all orders below $65
*Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Solutionz cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimize any potential delays.
*Please note that orders containing fragrances and some home scents products might take longer than the expected delivery time as they are classified as 'dangerous goods' by International Air Regulations.
*Also, as we cannot guarantee the speed of the local postal service and our carrier partners please allow up to 30 business days for your order to be delivered. If you have not received your order after 30 business days, please contact us and we will do our best to help you.
We deliver to Kuwait, Saudi Arabia, UAE, Qatar, Oman, and Bahrain. If your country is not listed, please contact us at Support@thinksolutionz.com and we will do our best to place an order for you.
Unfortunately, at the moment we do not deliver to the following countries: Afghanistan, Albania, Algeria, Andorra, Angola, Azerbaijan, Bahamas, Belarus, Belize, Bolivia, Cambodia, Colombia, Congo, Cook Islands, Costa Rica, Cyprus, Dominican Republic, Ecuador, Egypt, El Salvador, Eritrea, Ethiopia, France, Germany, Grenada, Guatemala, Guinea, Guinea-Bissau, Haiti, Honduras, Indonesia, Iraq, Italy, Jamaica, Kazakhstan, Kenya, Kyrgyzstan, Laos, Latvia, Liberia, Libya, Liechtenstein, Luxembourg, Macau, Mali, Marshall Islands, Mexico, Moldova, Monaco, Mozambique, Myanmar, Nauru, Nicaragua, Nigeria, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Peru, Philippines, Russia, Somalia, Sudan, Swaziland, Syria, Tajikistan, Tanzania, Turkey, Tunisia, Uganda, Ukraine, Uzbekistan, Venezuela, Yemen, Zimbabwe.
We ship all orders with local postal services and our carrier partners.
What if my order hasn't arrived within the expected delivery time?
If your order has not been delivered within the expected delivery time, please contact us and we will be more than happy to assist you. Please remember to include your order number provided in your order confirmation email when contacting us to ensure prompt service.
If you are unable to find your order, please contact us and we will be more than happy to assist you.
*Sometimes we ship your order with one of our carrier partners. Don't worry, you will receive a notification from our carrier partner when they receive your order. They will also provide you with all the information needed to track your order.
Why there was additional charges on my order?
Most orders are delivered without any additional charges. Unfortunately, some countries charge VAT and/or additional taxes when your order is delivered, which is out of our control.
*Any extra charges, customs duties or taxes levied at the destination country will be charged by the courier at delivery, and is the customer's responsibility.
How can I track my order?
After processing your order, we will send you a shipping confirmation notification with the tracking information. You can also easily track your order by visiting our Order Tracking Page.
If you have any further questions please don't hesitate to contact us at Support@thinksolutionz.com.